Sr. Client Services Manager - Air
Job Description
The Opportunity - RMT, Inc. is one of the leading environmental and engineering consulting firms in the country, ranked 77th by Engineering News Record in 2007. We have been helping our clients solve their most difficult and diverse engineering and environmental challenges for over 30 years. With over 600 employees in eighteen offices in the United States and two international locations, we currently have an opportunity for a Sr. Client Services Manager with a technical specialty in air quality services in our Columbus office.
The Position - The Senior Client Service Manager will focus on the development of business and client relationships with clients in the air regulatory compliance area. This position will lead sales, business development activities and direct and manage execution of consulting projects associated with RMT’s business.
Specific responsibilities include:
- Drive further sales development of clients through direct client contact, staff mentoring and coaching. The goal will be to capture follow-on work, expand RMT service offerings, and support RMT value propositions.
- Act as client advocate within RMT, providing client feedback to RMT on changing needs, trends, expectations and satisfaction and keeping clients informed of significant issues that might affect them.
- Project management, including financial management, contract negotiation, directing technical work, and client and regulatory liaison.
- Serve as technical resource in field of expertise.
Requirements - Qualified candidates will have a BS in Engineering or other environmental related discipline with minimum 5 years in a client development capacity and a minimum of 10 years total environmental experience. Candidate must be well networked with industries in the Ohio and/or Midwest marketplace. Specific experience in a similar role within an engineering consulting firm is required. Strong technical experience base related to minor and major New Source Review, applicability and preparation of Title V permits, NSR and MACT avoidance permitting, best available technology reviews and compliance management required. Ohio, Indiana and/or Pennsylvania agency experience preferred. The application of regional environmental regulations is preferred. Successful candidate will have well developed interpersonal skills complemented by interaction with all levels of client organizations. Must be able to demonstrate excellent communication skills (verbal, written, proposal and presentation) and abilities. Candidate must be highly motivated person who can focus on RMT’s strengths and relay and transfer that to client needs. Strong interpersonal and leadership skills must be demonstrated.
Physical Demands - Must be able to travel 25% of the time. Must be able to use automobile and plane transportation. Will be required to work on client sites such as industrial plants, hazardous waste sites, etc., that require walking and some climbing.
Benefits - Compensation and benefits are competitive and include health and life insurance, paid time away from work, employee referral bonus, tuition reimbursement, professional memberships, 401(k) Company-matched Savings Plan, eligibility for Short Term Incentive Compensation, and Profit Sharing. RMT focuses on employee wellness, a safe work environment and work-life balance.
We value and support diversity and equal opportunities for employment.
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